Return Policy

Return Policy

At [Company Name], we do our best to keep our customers satisfied. However, it may happen that you wish to return a product. This document clearly explains our return policy.

Conditions for Returns

  • You may only register a return after you have physically received the item.

  • Return shipping costs are entirely the responsibility of the customer, including any international shipping costs.

  • Items must be unused, unwashed, undamaged, and in their original condition, with all labels and tags still attached.

  • Trying on an item is permitted, wearing it is not.

  • Ordering products in multiple sizes with the intention of returning part or all of the order is not permitted.

Return Process

  1. Register your return by contacting [Email Address] within 30 days of receiving the item.

  2. You will receive the return address of our supplier.

  3. The item must be returned entirely at your own expense, including any shipping or customs costs.

  4. We strongly recommend using a shipping method with tracking.

Refunds
Once the returned item has been received and its condition approved, the purchase amount will be refunded within 30 days via the original payment method.

Liability

  • We are not responsible for lost packages if tracking indicates that the item has been delivered to the address provided by the customer.

  • Providing an incorrect address is the responsibility of the customer.

  • Any address errors must be reported within 24 hours of placing the order.

Contact
For questions regarding returns, please contact us at [Email Address].